Scheduling: To ensure that you get an appointment when and with whom you want, we recommend that you reserve your next service prior to leaving Essential Elements. All appointments must be secured with either a gift certificate or credit card. Failure to show for scheduled appointment will result in full charge or loss of gift certificate.
Layaways require 25% nonrefundable down payment with balance paid within 30 days.
Late arrivals may have to alter service or require cancellation altogether.
No returns on opened bottles or packages. All other returns within 30 days with original sales receipt for store credit only.
Any cancellation or change in appointment must have at least 48 hour notice to avoid being charged full price of treatment fee.
Gratuities are appreciated but not included in service fee. Gratuities may be given directly to therapist or left for them downstairs.
All services are subject to change without prior notice.
Please arrive at least 15 minutes early for appointments as parking can be difficult.
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